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We publish any major issues of i*write™ here as soon as we become aware of them. If a workaround is known, we describe it in the table below. Minor issues are not explicitly mentioned here but we will of course eliminate them in the process of regular point releases.

If a bug fix (indicated by a build number in the status column below) becomes available you can download i*write™ again. Uninstall the old version; then install the new version. Your journals will remain untouched.

There are two things we would like to ask of you:

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  • Let us know any problems you encounter so we can fix them. Send us an email or fill out the short form on our support page while you're here.

Issue Description Status Workaround Internal #
See also release notes

The current build is 3.2.0.1

       
Search hit highlighting not removed in some cases This will result in the following message: Highlighted search hits cannot be edited or copied. If you want to edit this word, clear the current full-text search first by deleting the search term in the Search Edit Box and pressing ENTER.

This message would pop up when starting up and also intermittently when switching tabs.

This bug (actually a combination of bugs) has been fixed. The fix will be contained in release 3.3.   406
Edit -> Object Properties may crash the program This issue had already been closed. However, it turned out that similar behavior can still occur. Reopened

Unfortunately, this seems to be a bug in a Microsoft component so we cannot fix it. It had already been reported by us in October 2003 but obviously without success.

N.A. 357
Editing items in Full Page Display (F8) could result in data loss or data corruption Due to a programming error it was possible to inadvertently delete some of the empty space ("padding") separating an item's content from the following item header. As a consequence, the internal boundaries between items would become messed up, leading to partially corrupted item data and confusing behavior with messages like "Highlighted search hits cannot be edited ...". This bug occurs only in Full Page Display (F8) but switching back and forth between display types by pressing F8 could compound the problem. This bug has been fixed. Due to the bug's seriousness we decided not to wait until the next point release. Instead we released the bug fix as a separate build (3.2.0.1).

There's two ways how you could fix your installation:

You can perform a complete reinstall. Remove i*write from your computer (Control Panel > Add/Remove Programs) and then download and reinstall. This is what you should do if you have a version prior to 3.2.0.0 or if you don't know how to locate the installation directory of i*write on your computer.

However, if you have version 3.2.0.0 installed on your computer, it's not really necessary to download everything again because there's only been a change in a single file. You can download this file (iwr.exe: for Windows 98, Me, NT4 or for Windows 2000, XP) and replace the old version on your computer with it (usually in a place like C:\Program Files\Right Mind Logic\iwrite\iwr.exe). Please do not use  this method if you have a version prior to 3.2.0.0 on your computer!

You can double-check that you have the correct version installed by selecting About  from the Help menu. After the update, the About dialog should display Version 3.2.0.1.

  407
Edit -> Object Properties may crash the program Selecting an embedded OLE object and then choosing Object Properties from the Edit menu (or pressing Alt+Enter) crashes the program. Resolved in 3.2

This seems to have been due to a bug in a  Microsoft software component and has been reported to Microsoft in October 2003. With the new release of the component the problem no longer occurs.

  357
Copying and pasting highlighted full-text search hits can lead to editing problems Copying and pasting text that contains highlighted full-text search hits can lead to problems later on because the highlighted text portions have a protected status and can therefore not be edited or deleted. Resolved in 3.2

(Copying not allowed)

  356, 376
Only part of item text is indexed for full-text search Only the first two or so pages of long text are  indexed for full-text search. Resolved in 3.2   383
Help files not yet updated The help files describe release 3.0 and don't yet contain the changes in later releases. Help files will be updated in one of the next point releases.   N.A.
Tab label not updated when in Replace Mode When you browse items in Tab Replace Mode the tab's label is not updated to reflect the new item's date. Resolved in 3.1   332
Edit -> Replace does not work When you select Replace from the Edit menu, enter text to be replaced and choose Replace All, all occurrences of the string are correctly replaced. However, if you instead choose Replace, you would expect a single highlighted occurrence of the text to be replaced, which is not the case. Instead, Replace duplicates the function of Find. Open

This behavior is due to a bug in a  Microsoft software component. We have reported it to Microsoft in October 2003.

N.A. 339
Cannot insert new object One user reported problems when trying to insert an MS Word 2002 document into i*write . Open (Not reproducible) N.A. 340
 

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